Privacy Policy

Last Updated: September 2024

Introduction

Pebble Voyage ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pebble-voyage.com or use our services.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when you:

• Complete contact forms or inquiry submissions
• Register for our services or create an account
• Subscribe to newsletters or communications
• Correspond with us via email or other channels

This information may include:

• Name and contact details
• Email address
• Organisation name and role
• Service preferences and requirements
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we automatically collect certain information including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To process and manage partnership agreements
• To improve our website and services
• To send administrative communications
• To comply with legal obligations
• To analyse usage patterns and optimise user experience

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in operating our business
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition
• With your explicit consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. When your information is no longer needed, we will securely delete or anonymise it.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Lodge a complaint with the relevant authorities

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Pebble Voyage
Level 12, 180 George Street
Sydney NSW 2000
Australia

Email: [email protected]

Complaints

If you believe your privacy has been breached, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.